About the role

Get the opportunity to work in one of the largest insurance companies in the Nordic and Baltic countries. We enable almost four million customers to live their fullest lives by always being by their side if something unexpected happens. Insurance is all about life and creating great user journeys. And it’s all about UX! We offer you a workplace with engaged colleagues that contribute with visions and goals that maximize our user experience. You will be a part of an inspiring workplace where we value flexibility and work-life balance.

As a senior designer and user advocate, you will shape digital service experience in areas like digital sales, self-service, and enterprise systems to position If as the most caring insurance company. You will drive research and design processes, work closely with stakeholders, and stay on track with timelines.

Are you our new senior user experience designer? Let's see.

What are you going to do?

• Take ownership and proactively act as a confident user advocate in negotiations with business stakeholders.
• Plan, conduct usability tests and communicate insights.
• Iteratively deliver design solutions. For both user studies and production.
• Ensure consistent and accessible visual voice in If’s digital ecosystem.

What do we expect from you?

• Experience working within agile environments.
• Knowledge about user experience and service design process and methodology to identify user needs and mental models.
• Proven track record in designing intuitive and effective e-commerce and self-service experiences.
• Experience with data analytics and metrics with demonstrated examples of identifying meaningful metrics and transforming data into valuable insights.
• Experience applying user research methods and tools.
• Proficiency in design and collaboration tools like Figma and Miro.
• Highly experienced in mobile app design. You are very familiar with iOS and Android design principles.
• An excellent communicator (especially in English to communicate with colleagues from different countries). You can articulate complex ideas in a simple way. You are comfortable being honest and transparent. And you have worked on IT projects with multiple development team members.
• Portfolio of demonstrated digital service design process experience is a must.

Our promise to you

• Monthly salary: €3600 – €4000 gross depending on your qualifications
• Strong company culture: knowledge sharing, company events, interesting speakers, and other inspiring initiatives
• Career and development opportunities
• Challenging and exciting projects with autonomy to plan own tasks
• Extra vacation days, annual bonus, great insurance benefits, discounts on our products for you and your family, gifts, etc.
• A flexible hybrid work model, with our office as the main workplace
• A recently renovated office in Riga center with a 24/7 gym on the premises

Read more about benefits for our employees




Attached portfolio of demonstrated UX/UI skills is a must.

Application deadline: July 21, 2025



The information you provide in your application and CV will be processed for recruitment purposes within If Group and shall not be used in other contexts or by other organizations.